Install the Chrome Browser: (If it is not already installed on your computer) Note: When you create a recovery flash drive, be aware the tool may not be available in all languages.
Switch to the following method if the computer does not have the Internet recovery option or you do not have access to an Internet connection. The Chromebook restarts to complete the recovery process. The on-screen instructions take you through the recovery process. Select Recover using Internet connection.
Press down and hold the ESC + Refresh keys and press the power button. Enter Recover Modeĭisconnect any peripheral devices from the faulty Chromebook. However, if you press the Space Bar instead - the screen asks you to recover your device. If the message continues, carry on with this guide.ĭo you see a Chrome OS verification is turned off message instead? Pressing Ctrl + D together enables you to enter developer mode. You must be responsible for the data on your personal computer and keeping any backups and media up to date.ĭo you see a Chrome OS is missing or damaged message? If you do, try a hard reset of your Chromebook first. Note: Dell is not responsible for backing up your data, creating backup media and reloading your operating system.